Supporting Students of Concern

As someone who interacts with students on a regular basis, you are in a pivotal position to identify behavior that may be of concern. This applies whether students become unresponsive to your outreach or disclose personal information that impacts their academic persistence and/or well being. Below are resources that can help you if you are concerned about a student. It is expected that you take steps to connect that student to resources.

CHS Student Retention Team

The College of Health Solutions has a team of designated staff who work in tandem with ASU student support resources regardless of campus or major. This collaboration allows for a full picture of a student’s situation and effective case management. Ensuring our students' experience is both intentional and supportive is crucial to their success and wellbeing. Our campus partners include but are not limited to:

  • American Indian Student Support Services
  • Dean of Students and Advocacy
  • Student Accessibility Inclusion Learning Services (SAILS)
  • Financial Aid and Scholarship Services
  • Student Accounts
  • Career & Professional Development Services
  • Peer Coaching & Success Center (First-Year, Sophomore, Transfer)
  • TRiO & Upward Bound
  • LEAD Mentors & Faculty
  • University Academic Success Programs (Tutoring/Writing Center)
  • University Housing

Additionally, we can support your students through university processes and experiences such as:

  • Guiding students through the Medical/Compassionate Withdrawal
  • process
  • Outreach to non-responsive students
  • Navigating financial concerns
  • Students who receive multiple ASRs
  • Transitioning to the University

How do you articulate this to your students? We’re a team that meets with students one-on-one (in-person and via phone and Zoom) to help make sense of all the moving parts of university processes and supports students when life gets difficult.

Have a concern about any of your students here at CHS? Keep us informed by submitting cases through our intake form or via email at CHS@asu.edu.

Resources to share with students

Additional resources for faculty and staff

Contact Information

Faculty and staff can contact Mercedes Amador if you have an issue or question regarding a student who may be in distress.

Mercedes Amador
Director of Student Engagement and Retention
Mercedes.Amador@asu.edu
602-496-0207

Page updated on Sep 28, 2021 12:04 pm MST