Student Policies

Student Resources and Graduate Handbooks

Student policies and procedures are listed in the academic catalog, and graduate programs provide student handbooks for the unique policies related to their programs. Questions regarding policies and procedures should be addressed to the students’ academic advisor (undergraduate) or student support staff (graduate). All ASU students are expected to follow the ASU Code of Conduct policies.

CHS student websites include important information to help students progress through their program. If students do not understand a policy or procedure, they should contact their academic advisor for more information.

Handbooks for graduate programs are available for students to download at https://chs.asu.edu/students/advising/advising-forms.

Information for Faculty

Non-Grade Grievances

Non-Grade Grievances

Students who wish to file a grievance about a non-grade-related matter should follow the CHS Student Grievance Procedure and submit the CHS Student Grievance Form linked on the student websites. Non-grade-related grievances may include dissatisfaction with an instructor, problems with a classmate or other unresolved situations.

Information about grade appeals can be found on the Course Policies page.

Contact

Carrie Robinson
Executive Director of Student Success
carrie.robinson@asu.edu
480-727-8712

Academic Integrity Concerns

Academic Integrity Concerns

Academic honesty is expected of all students in all examinations, papers, academic transactions and records. The Academic Integrity Officer serves as the lead educator for faculty and students to sustain a culture of academic integrity at ASU and to increase awareness of the ASU Student Academic Integrity Policy and the Student Honor Code.

All faculty, staff and students may report an academic integrity violation online. Carrie Robinson serves as the Academic Integrity Officer for the College of Health Solutions and can be reached at Carrie.Robinson@asu.edu.

Medical and Compassionate Withdrawals

Medical and Compassionate Withdrawals

A medical or compassionate withdrawal request may be made in extraordinary cases in which serious illness or injury (medical) or another significant personal situation (compassionate) prevents a student from continuing his or her classes, and an incomplete or other arrangements with the instructor(s) are not possible.

Please do not refer students to the medical compassionate withdrawal process who are only seeking a return of tuition and fees. The medical and compassionate withdrawal process is primarily focused on the student’s academic record as it relates to the student’s health and wellness.  In some cases, partial tuition adjustments or nonrefundable credits may also be granted through the medical and compassionate withdrawal process, however, this will depend on each individual student’s circumstances and is only an option if approved within two years of the end of the semester.The College of Health Solutions’ withdrawal designee cannot provide information about financial repercussions of pursuing a medical or compassionate withdrawal. 

See Medical and Compassionate Withdrawal Request Procedures

Contact

Elaine Rostad
Sr. Director of Academic Services
Elaine.Rostad@asu.edu
602-496-2153

Student Accommodations (SAILS)

Student Accommodations (SAILS)

Student Accessibility and Inclusive Learning Services (SAILS) requires that students provide documentation of disability prior to making recommendations for accommodations. Faculty may receive a request for accommodations for a student enrolled in their class prior to the start of a semester. Examples of accommodations include:

  • Notetaker assistance
  • Extra time for exams
  • Proctored exams in the SAILS office
  • Flexible attendance
  • Flexible deadlines

Note: faculty may not ask SAILS what disability the student has requested accommodations for.

Family Education Rights and Privacy Act (FERPA)

Family Education Rights and Privacy Act (FERPA)

FERPA affords students certain privacy rights regarding their education records. Faculty and staff share responsibility for protecting the privacy rights of ASU students and their records. Please familiarize yourself with ASU's policy around this federal law and complete the training with Career EDGE

Students who will have access to other students’ information can also complete Student FERPA training in Canvas.  

Contact

Elaine Rostad
Sr. Director of Academic Services
Elaine.Rostad@asu.edu
602-496-2153

Graduate Student Assistants (GSAs)

Graduate Student Assistants (GSAs)

The Student and Academic Success Hubs have created a Graduate Student Assistant Candidate Pool to allow instructors to review and interview qualified candidates and ensure a good fit. Students from all CHS graduate programs with a GPA of 3.0 or higher will be invited to apply to the pool each semester if they are interested in becoming a GSA. If you would like to review current student candidates, contact Tamiko Azuma. 

For more information, visit Graduate Student Assistant Hiring Procedures.

Contact

Kimberly Doney
Manager of Curriculum and Academic Success 
Kimberly.Doney@asu.edu
602-496-2472

Undergraduate Teaching Assistants (TAs)

Undergraduate Teaching Assistants (TAs)

To get started, review the Undergraduate TA Processes document.

Once you’ve selected a student, both parties must complete an agreement which faculty should initiate here: CHS Undergraduate Teaching Assistant Agreement.

All UGTA students will need to complete FERPA training before the UGTA agreement will be approved.

Upon approval, students can enroll in CHS 394: Peer Instructional Facilitator or CHS 494: Advanced Undergraduate Teaching Assistant to earn TA credit.

Contact

Tamiko Azuma
Assistant Dean of Undergraduate Education
Tamiko.Azuma@asu.edu
480-965-9455

Student Data

Student Data

Several reports with CHS student data are available on the ASU Analytics website. Contact the Analytics team for access or specialized reporting needs.

Contact

David Sullivan
Management Analyst Principal
dasulliv@asu.edu
602-496-1124

Contact Information

Each policy above has contact information for faculty and staff. Students should contact their advisor or instructor for more information.

Grade appeals, non-grade grievances, and academic integrity cases:

Carrie Robinson
Executive Director of Student Success
carrie.robinson@asu.edu
480-727-8712

Medical/compassionate withdrawals:

Elaine Rostad
Sr. Director of Academic Services
Elaine.Rostad@asu.edu
602-496-2153

Student concerns:

Mercedes Amador
Director of Student Engagement and Retention
Mercedes.Amador@asu.edu
602-496-0207

Page updated on Oct 12, 2021 4:55 pm MST