Windows Driver Updates

Overview

With the rapid pace of change of Windows Operating System (OS) updates, driver updates are needed more often (recommended to check monthly now). Dell has provided a utility called Dell Command Update which can be used to keep your Dell computer up-to-date. If you are having computer performance problems such as sound (speaker and/or microphone), mouse, keyboard, monitors, slowness, etc., it is recommended to try updating the Dell drivers.

Note: Dell Command Update only works on Dell computers. If you need driver help with any other computer (MacBook, Lenovo, etc.), please submit a ticket to CHS IT Consulting.

Running Dell Command Update

  • Open the Dell Command Update application
    • Press the Windows key on your keyboard and type Dell Command, or...
    • Click the Windows start button (bottom left), scroll down, click Dell, and then select Dell Command Update from the options
    • If Dell Command Update is not available in the start menu, please see the section below on Installing Dell Command Update

Dell Command Update Start Screen

  • After Dell Command Update launches, click the blue Check button to scan your Dell computer for updates
  • After the scan is complete, the application will display what updates need to be completed
  • Review the warning messages within the Dell Command Update screen to ensure that your computer is plugged in to power and all set to start the updates

Dell Command Update Install Screen

  • Ensure that all updates are selected and then select the blue Install button within Dell Command Update to download and install selected updates. Your computer may need to restart to complete some updates. If you do not check the box that says “Automatically restart system (when required).” you may be prompted to restart

  • Dell Command Update will try to suspend Bitlocker when installing updates. If for some reason, you update and are prompted for your Bitlocker key on reboot, please contact CHS IT Consulting (ticket or slack) so they can get you the key

If you used Dell Command Update to resolve a specific performance issue and it did not work, please contact CHS IT Consulting (ticket or slack) for additional assistance.

Installing Dell Command Update

Dell Command Update Download Screen

  • Click Universal Windows Platform version for Windows 10, 32 and 64 bit
  • On the following page there is a blue Download button to start the download and when completed, open the download file to start the install

Dell Command Update Install Window

  • Click the blue Install button to start the installation, follow the screens below to finish the installation

Dell Command Update Install Window 2

Dell Command Update Install Window 3

Dell Command Update Install Window 4

Dell Command Update Install Window 5

Dell Command Update Install Window 6

Dell Command Update Install Window 7

Dell Command Update Install Window 8

Dell Command Update Install Window 9

Note: You will likely need to restart your computer for the installation to be completed. Please plan accordingly, close programs, and reboot before running Dell Command Update.

If you run into any problems with installation or running Dell Command Update, please contact CHS IT Consulting (ticket or slack).

 

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Page updated on Feb 26, 2021 5:28 pm MST